Integrate Xestro with Ezidebit

Introducing a better way to manage your payments

Supporting you to cut the payment admin


  • Easier reconciliation with multi-merchant solution
  • Less room for error, no manual reporting
  • Funds sent directly to your healthcare providers
  • Competitive pricing

Enjoy your first 3 months with free terminal rental when you sign up by December 30, 2025. View T&C's here

A complete payments partner

Online and in-person payments sorted

Ezidebit offers you two-in-one payments. Quest EFTPOS terminals to take in-person payments after appointments. Combine with online payment links to take payment from virtual services.

Reconciliation made easy

A sleek countertop EFTPOS terminal (QT850)

Quest terminals don't only look good, most importantly they are reliable for those busy periods.

  • Intuitive full graphics touchscreen as simple as using a smartphone.
  • Multiple connectivity options: WiFi, Bluetooth, Ethernet or USB cable, and 4G for backup communications.
  • Quick charge dock and thermal printer accessories.
Reconciliation made easy

Secure and smart online payment processing

Empower your customers to pay 24/7 with our versatile and secure online payment options.

  • Payment links - send customers an email with a secure payment link.
  • Accept payments from all major credit and debit cards, including Visa®, Mastercard® and American Express®.
  • Coming soon: Ability to save customer card details securely via tokenisation - perfect for pre-authorised repeat purchases.
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Reporting by individual

Ezidebit will support you to set up a merchant account ID for each of the healthcare providers in your practice
Say goodbye to manual invoice reconciliation and hello to:

  • Clear transaction reporting including both online and in-person payments.
  • Ability to sort by healthcare provider (using their merchant ID) making it quick and easy to reconcile payments between individuals.
  • Time saved with less ambiguity when reviewing invoice allocation resulting in less room for error.

Why choose Ezidebit for your practice

easy sign up
Easy sign up process

Follow the digital application form to get you started. You can choose to start the application process on behalf of your GPs.

local support
Local support

We have an Australian-based customer service and integrations team to support you and your customers every step of the way.

safe and secure payments
Safe and secure

Payments and customer data are processed securely within Ezidebit's level 1 PCI DSS compliant system.


Competitive pricing

With no hidden fees or additional cost to how you currently manage payments - Ezidebit pricing is competitive and transparent, no surprises.

local support
Surcharging options

Choose to incur or pass on transaction fees when accepting online payments or in person EFTPOS payments.


Information at your fingertips

Near real-time reporting available via your merchant portal. Healthcare providers will each have access to a portal to keep track of payments.

Get started with our easy sign up process

  1. Fill in the enquiry details for your practice.
  2. You'll be sent an application form and a member of the Ezidebit team will be in touch
  3. When you sign up, Ezidebit will supply your business with an account and EFTPOS terminal (if required)
  4. Ezidebit will support you to set up merchant IDs for your practitioners

Understanding Xestro, made Ezi

How long does it take to set up?

Once you complete the signup form on this page, you will be contacted by the Ezidebit team. This is where you will begin your Ezidebit application - our friendly team will guide you through the process.
Depending on which payment product you are after, whether that's in-person EFTPOS and/or online payments, you will be advised when you can start transacting via email. Duration of this process can vary depending on your response time, but can take as little as a few days.

When applying for Ezidebit, you will run through a Know Your Business (KYB) and Know Your Customer (KYC) process.
During this process, you or the practice manager at your business will need to share certain information and documentation to support the application including bank account details.
Due to regulatory requirements, you need to complete ID verification yourself. The information required during the KYC process is dependent on the legal entity type of your business.

Online Payments FAQs

Our online payment gateway allows you to accept payments from all major credit and debit cards, including Visa®, Mastercard® and American Express®.

Cleared funds from online card transactions are settled to your account quickly. You benefit from next-business-day settlement for credit card transactions, helping you maintain a healthy cash flow.

EFTPOS FAQs

Your terminal will be 'plug and play', meaning it will be pre-configured and tested specifically for your business. You need to simply pair your terminal in your Xestro platform. Please follow the instructions on the terminal screen to connect to your WiFi. For more information on how to use the terminal, you can access the Online User Guide by scanning the QR code on the box.

Settled funds will clear into the nominated bank account from the selected Merchant ID at 8am Australian Eastern Standard Time (AEST) the next business day.

There is no need to initiate a settlement process on your terminal at the end of each day - we’ll do that for you automatically at 6pm. Settlement will happen even when the machine is off, so it's one less thing you need to remember! Automatic settlements happen once per day from our eftpos machines to your nominated bank account. It will happen even when the machine is off (but connected to power and network), so it's one less thing you need to remember to do!

Yes. The terminal works off a battery and can last up to eight hours.
If you order the countertop QT850 terminal, you will also receive a docking station, which will charge the terminal while connected.

Once your application is approved, it can take between 2-4 business days for the EFTPOS terminal to arrive, depending on your location.

You can keep your existing terminal until your new one arrives. Once you receive your new Ezidebit EFTPOS terminal, simply unpack the box, switch it on and follow the instructions on the screen.

Visa, Mastercard and bank-issued debit cards are accepted - as well as Afterpay and digital wallets, such as Apple Pay and Google Pay.

Call 1300 362 812 or email [email protected] for Ezidebit support between 8am-6pm AEST Monday to Friday. 

Disclaimer: All financial products and services will be provided by Ezidebit Pty Ltd, on Ezi Management Pty Ltd's behalf. Ezidebit Pty Ltd (ACN 096 902 813) is an Authorised Representative (No 320082) of Ezi Management Pty Ltd (ACN 110 689 711), who is the holder of Australian Financial Services Licence no 315388. In providing its services, Ezidebit does not take into account your particular needs, objectives or financial situation. You should carefully consider the appropriateness of Ezidebit's services to your own circumstances. For a copy of Ezidebit's Financial Services Guide & Product Disclosure Statement, Privacy Policy, Client Service Agreement Terms and Conditions or other legal and compliance documents, visit www.ezidebit.com/en-au/legal-policies

Getting paid should be the easy part!

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